Returns & Exchanges
At Cricket Shop, we want you to be fully satisfied with your gear; if your equipment or apparel doesn't meet your expectations, you can return or exchange it within 30 days of purchase. Please ensure all items are in their original, unused condition with tags and packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Securely place the cricket equipment in its original packaging, ensuring all protective padding and accessories are included to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Inspection and Refund
Once our specialists verify the condition of the returned items, we will process your refund or ship out your exchange gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing